To help prevent students from having to go back into the serving area to choose additional meal items, ensure your employees serving on the lines, understand the new meal pattern requirements. This holds up the line and causes additional confusion when students need to return to the serving area. Then, if the student doesn’t try to rush past the cashier, he/she needs to stand in line again, so the cashier can verify the right components.
Instructing your servers to encourage students to take the correct items as they come through the serving line can help keep the line moving smoothly and quickly. Because all trays will include the correct meal components or items, confusion at the point of sale register/computer will be eliminated.